Six Sigma and eDiscovery Process Improvement
Six Sigma is a statistical term that represents the measure of defects(errors) in a process. At its core Six Sigma is about quality. It goes beyond an organization's definition of quality and views quality from the perspective of the customer. According to former General Electric CEO Jack Welch who is often touted as the most successful CEO in history"So, Six Sigma is a technique which you can train your people in to reduce variation. Variation is evil. And once you reduce variation, your costs are improved dramatically and your market share gains are enormous because people get what they want when they want it.”Most legal administrators and firm partners may not be as candid as Mr. Welch, but will admit the variations from filing deadlines, court rules, and client expectations is a serious problem that can not be ignored. Six Sigma is the radiation needed to eliminate the cancer of these variations from within the legal process.
Overview of the Six Sigma Methodology
- Understanding the relationship between e-Discovery and technology
- The applicable rules regarding e-Discovery
- Understanding the e-Discovery Life Cycle
- Examination of how predictive coding improves efficiency
- Six Sigma and the elimination of errors during e-Discovery phases
- Six Sigma tools to improve flexibility and cycle time
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