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Client Relations Protocol and Best Practices
Course Overview This 60 minute on-demand course will discuss the attorney–client relationship and the ethics that affect attorneys and paralegals.
Civil Interviewing Techniques and Procedures
Course Overview Civil investigation provides a way in which information can be located and obtained in order to settle or litigate legal matters. It is not only useful in civil litigation but can be used in family law related cases as well as real estate, probate, personal injury, and business law. This 60 minute on-demand course will address the various aspects of interviewing.
Client Communication Techniques
Course Overview Understanding client communication is critical to the effective delivery of legal services. In this on-demand session the various rules pertaining to client communication will be discussed as well as a legal professional’s role to a client during the various phases of a case.
Drafting Persuasive Briefs
Course Overview Whether you are new to legal writing or not this 60 minute on-demand class will assist you with writing winning briefs.
Essentials of Client Interviewing
Course Overview Register to access this 60 minute on-demand course.
Witness Interviewing and Searches
Course Overview Register to access this 105 minute on-demand course.
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Civil Interviewing Techniques for Paralegals
The client interview is one of the most important aspects of a case. It allows legal professionals to gather the necessary information to properly handle a case. In order to gather all of the pertinent information that will be used throughout the other phases of a case a paralegal must prepare and plan prior to meeting with the client.
This 60 minute on-demand audio presentation will discuss techniques that paralegals can use to conduct an effective civil interview.
Want to expand your current litigation knowledge base? Register for the Civil Litigation Crash Course. Learn more
ABA Model Rule 1.4 deals with an attorney's ethical obligations to communicate with their clients. Although the ABA is a voluntary association the majority of state bars mirror their professional conduct roles after the ABA's rules. Since paralegals are often placed in the position to communicate with clients it is important that they not only understand what this rule is and its implications, but also how to avoid subtle unauthorized practice of law traps when communicating with clients. State bars consistently cite client communication or the lack thereof as being one of the top reasons that clients file malpractice suits, so it is imperative that paralegals have a grasp of their managing attorney's ethical obligations regarding client communication. Although, client communication is an integral piece of the communication pie, communication also extends to other areas like the discovery process. A paralegal that does not have a firm grasp of their ethical obligations regarding client confidentiality can unknowingly breach and even waive the attorney client privilege by how communications are handled.
This 60 minute on-demand video presentation will discuss ethical considerations when communicating with clients.